Water Feature Design and Manufacture Specialists

Terms & Conditions


Delivery


FREE UK SHIPPING

QUOTES FOR OUTSIDE OF UK SHIPPING UPON REQUEST

Standard Order delivery estimate is 13-15 working days

BLADES WITH 200MM+ SPOUTS

* Please note that when manufacturing the longer spout versions, there will be a slight bow in the spout which is caused by the heat in manufacture, however we straighten out the spout end before dispatch, this is the critical point in the blade that gives the perfect curtain effect, the slight bow in the middle of the spout has no effect on flow once the spout end has been straightened.

WE TEST ALL OUR BLADES WITH EXTENDED SPOUTS ON OUR IN HOUSE TEST RIG BEFORE THEY ARE DISPATCHED.

PLASTIC HOSE TAIL FITTINGS

Take care when screwing in the plastic hose tails, they will screw in nicely with little force, if you experience a tightening on the thread stop immediately as it will be cross threaded, unscrew the fitting and start the process again, also avoid using pliers or grips, this will just smash the fitting due to the uneven pressure.

Returns


Returns are accepted, if there is an error on our part we will happily cover the return cost, but if there is an error on the buyers side we will accept the return but the buyer must cover the return cost, if this is the case we can assist with getting the best price courier for the return.

Any orders received damaged must be reported within 48 hours along with photographic evidence so we can forward this onto our couriers.