This is the privacy notice of Water Blades R Us, owned by
DPM Welding & Fabrication Ltd. In this
document, "we", "our", or "us" refer to Water Blades R Us.
We are company number 8875416 registered in England.
Our registered office is at Unit 8, Sycamore Centre, Eastwood Trading Estate,
Rotherham, South Yorkshire, S65 1EN
1.
This is a notice to inform you of our policy
about all information that we record about you. It sets out the conditions
under which we may process any information that we collect from you, or that
you provide to us. It covers information that could identify you (“personal information”)
and information that could not. In the context of the law and this notice,
“process” means collect, store, transfer, use or otherwise act on information.
2.
We regret that if there are one or more points
below with which you are not happy, your only recourse is to leave our website
immediately.
3.
We take seriously the protection of your privacy
and confidentiality. We understand that all visitors to our website are
entitled to know that their personal data will not be used for any purpose
unintended by them, and will not accidentally fall into the hands of a third
party.
4.
We undertake to preserve the confidentiality of
all information you provide to us, and hope that you reciprocate.
5.
Our policy complies with UK law accordingly
implemented, including that required by the EU General Data Protection
Regulation (GDPR).
6.
The law requires us to tell you about your
rights and our obligations to you in regards to the processing and control of
your personal data. We do this now, by requesting that you read the information
provided at www.knowyourprivacyrights.org
7.
Except as set out below, we do not share, or
sell, or disclose to a third party, any information collected through our
website.
The law requires us to determine under which of six defined bases we
process different categories of your personal information, and to notify you of
the basis for each category.
If a basis on which we process your personal information
is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we
shall notify you of the change and of any new basis under which we have
determined that we can continue to process your information.
When you create an account on our website, buy a
product or service from us, or otherwise agree to our terms and conditions, a
contract is formed between you and us.
In order to carry out our obligations under that
contract we must process the information you give us. Some of this information
may be personal information.
We may use it in order to:
1.1. verify
your identity for security purposes
1.2. sell
products to you
1.3. provide
you with our services
1.4. provide
you with suggestions and advice on products, services and how to obtain the
most from using our website
We process this information on the basis there is a
contract between us, or that you have requested we use the information before
we enter into a legal contract.
Additionally, we may aggregate this information in a
general way and use it to provide class information, for example to monitor our
performance with respect to a particular service we provide. If we use it for
this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until
the contract between us ends or is terminated by either party under the terms
of the contract.
Through certain actions when otherwise there is no
contractual relationship between us, such as when you browse our website or ask
us to provide you more information about our business, including our products
and services, you provide your consent to us to process information that may be
personal information.
Wherever possible, we aim to obtain your explicit
consent to process this information, for example, by asking you to agree to our
use of cookies.
Sometimes you might give your consent implicitly,
such as when you send us a message by e-mail to which you would reasonably
expect us to reply.
Except where you have consented to our use of your
information for a specific purpose, we do not use your information in any way
that would identify you personally. We may aggregate it in a general way and
use it to provide class information, for example to monitor the performance of
a particular page on our website.
If you have given us explicit permission to do so,
we may from time to time pass your name and contact information to selected
associates whom we consider may provide services or products you would find
useful.
We continue to process your information on this
basis until you withdraw your consent or it can be reasonably assumed that your
consent no longer exists.
You may withdraw your consent at any time by
instructing us at
waterbladesrus@outlook.com. However, if
you do so, you may not be able to use our website or our services further.
We may process information on the basis there is a
legitimate interest, either to you or to us, of doing so.
Where we process your information on this basis, we
do after having given careful consideration to:
·
whether the same objective could be achieved
through other means
·
whether processing (or not processing) might
cause you harm
·
whether you would expect us to process your data,
and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis
for the purposes of:
·
record-keeping for the proper and necessary
administration of our water blades sales
·
responding to unsolicited communication from you
to which we believe you would expect a response
·
protecting and asserting the legal rights of any
party
·
insuring against or obtaining professional
advice that is required to manage Water
Blades R Us’ risk
·
protecting your interests where we believe we
have a duty to do so
We are subject to the law like everyone else.
Sometimes, we must process your information in order to comply with a statutory
obligation.
For example, we may be required to give information
to legal authorities if they so request or if they have the proper
authorisation such as a search warrant or court order.
This may include your personal information.
Our website allows you to post information with a
view to that information being read, copied, downloaded, or used by other
people.
Examples include:
5.1. posting
a message our forum
5.2. tagging
an image
5.3. clicking
on an icon next to another visitor’s message to convey your agreement, disagreement
or thanks
In posting personal information, it is up to you to
satisfy yourself about the privacy level of every person who might use it.
We do not specifically use
this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in
the future in any way we decide.
Once your information enters the public domain, we
have no control over what any individual third party may do with it. We accept
no responsibility for their actions at any time.
Provided your request is reasonable and there is no
legal basis for us to retain it, then at our discretion we may agree to your
request to delete personal information that you have posted. You can make a
request by contacting us at waterbladesrus@outlook.com
If you complain about any of the content on our
website, we shall investigate your complaint.
If we feel it is justified or if we believe the law
requires us to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to
make a judgment as to whose right will be obstructed: yours, or that of the
person who posted the content that offends you.
If we think your complaint is vexatious or without
any basis, we shall not correspond with you about it.
Payment
information is never taken by us or transferred to us either through our
website or otherwise. Our employees and contractors never have access to it.
At
the point of payment, you are transferred to a secure page on the website of PayPal,
Stripe or some other reputable payment service provider. That page may be
branded to look like a page on our website, but it is not controlled by us.
If you send us information in connection with a job
application, we may keep it for up to twelve months in case we decide
to contact you at a later date.
If we employ you, we collect information about you
and your work from time to time throughout the period of your employment. This
information will be used only for purposes directly relevant to your
employment. After your employment has ended, we will keep your file for two years before destroying or deleting it.
When you contact us, whether by telephone, through
our website or by e-mail, we collect the data you have given to us in order to
reply with the information you need.
We record your request and our reply in order to
increase the efficiency of our business.
We keep personally
identifiable information associated with your message, such as your name and
email address so as to be able to track our communications with you to provide
a high quality service.
When we receive a complaint, we record all the
information you have given to us.
We use that information to resolve your complaint.
If your complaint
reasonably requires us to contact some other person, we may decide to give to that
other person some of the information contained in your complaint. We do this as
infrequently as possible, but it is a matter for our sole discretion as to
whether we do give information, and if we do, what that information is.
We may also compile statistics showing information
obtained from this source to assess the level of service we provide, but not in
a way that could identify you or any other person.
Requests by your web browser to our servers for web
pages and other content on our website are recorded.
We record information such as your geographical
location, your Internet service provider and your IP address. We also record
information about the software you are using to browse our website, such as the
type of computer or device and the screen resolution.
We use this information in aggregate to assess the
popularity of the webpages on our website and how we perform in providing
content to you.
If combined with other information we know about you
from previous visits, the data possibly could be used to identify you
personally, even if you are not signed in to our website.
Although we do not disclose your personal
information to any third party (except as set out in this notice), we sometimes
receive data that is indirectly made up from your personal information from
third parties whose services we use.
No such information is
personally identifiable to you.
To assist in combating fraud, we share information
with credit reference agencies, so far as it relates to clients or customers
who instruct their credit card issuer to cancel payment to us without having
first provided an acceptable reason to us and given us the opportunity to refund
their money.
14.1. At
any time you may review or update personally identifiable information that we hold
about you, by signing in to your account on our website.
14.2. To
obtain a copy of any information that is not provided on our website you may
send us a request at waterbladesrus@outlook.com
14.3. After
receiving the request, we will tell you when we expect to provide you with the
information, and whether we require any fee for providing it to you.
If you wish us to remove personally identifiable
information from our website, you may contact us at waterbladesrus@outlook.com
This may limit the service we can provide to you.
When we receive any request to access, edit or
delete personal identifiable information we shall first take reasonable steps
to verify your identity before granting you access or otherwise taking any
action. This is important to safeguard your information.
17.1. We
do not sell products or provide services for purchase by children, nor do we
market to children.
17.2. If
you are under 18, you may use our website only with consent from a parent or
guardian
We use Secure Sockets Layer
(SSL) certificates to verify our identity to your browser and to encrypt any
data you give us.
Whenever information is
transferred between us, you can check that it is done so using SSL by looking
for a closed padlock symbol or other trust mark in your browser’s URL bar or
toolbar.
19.1. If
you are not happy with our privacy policy or if have any complaint then you
should tell us by email. Our address is waterbladesrus@outlook.com
19.2. If
a dispute is not settled then we hope you will agree to attempt to resolve it
by engaging in good faith with us in a process of mediation or arbitration.
19.3. If
you are in any way dissatisfied about how we process your personal information,
you have a right to lodge a complaint with the Information Commissioner's
Office. This can be done at https://ico.org.uk/concerns/
Except as otherwise mentioned in this privacy
notice, we keep your personal information only for as long as required by us:
20.1. to
provide you with the services you have requested;
20.2. to
comply with other law, including for the period demanded by our tax
authorities;
20.3. to
support a claim or defence in court.
Our privacy policy has been compiled so as to comply
with the law of every country or legal jurisdiction in which we aim to do
business. If you think it fails to satisfy the law of your jurisdiction, we
should like to hear from you.
However, ultimately it is your choice as to whether
you wish to use our website.
We may update this privacy notice from time to time
as necessary. The terms that apply to you are those posted here on our website
on the day you use our website. We advise you to print a copy for your records.
If you have
any question regarding our privacy policy, please contact us.